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High-level Process mapping identifies the areas of focus required for improvement. This module covers an introduction to this process, narration by Master Black belts, a
A detailed process map – or a flowchart – is a graphical diagram that represents a workflow or process. This module contains a narrated video,
The team will understand which process/es their improvement project will focus on. Beginning, end and everything in-between. Includes templates and One point Lessons: Kano Analysis,
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